When asked by Fox 2 if she knew there was a glitch, Davis replied no. Davis not actually winning that amount in the game.” This resulted in an inaccurate and inflated amount being awarded to Ms. Kolman wrote April 12 that the malfunction “resulted in certain win amounts being multiplied when transferred from the onscreen balance to the patron’s wallet. However, according to an alleged email from BetMGM to her attorney David Steingold presented as evidence in the complaint, Davis was banking off a malfunctioning process.Īccording to the complaint, BetMGM’s Jeremy N. As the wins kept coming over the next few days, Davis eventually played the maximum bet of $5,000. She then bumped up to $150 bets that day, and started up racking up the wins. The lawsuit says Davis started with a $50 deposit on March 18. The 57-page complaint alleges Davis played the Luck o’ the Roulette online game for five straight days in March. (We’ll have more on this process below.) Detroit woman says she played ‘Luck o’ the Roulette’ for five days “We will be happy to review the patron’s complaint if it is filed in accordance with our procedures,” according to spokesperson Mary Kay Bean of the board. PlayMichigan reached out to BetMGM, but a spokesperson said the company cannot comment on legal matters.Ī spokesperson for the state’s online gambling regulator, the Michigan Gaming Control Board, said Thursday that “to the best of our knowledge,” the MGCB has not yet received a complaint from Davis. The lawsuit, a copy of which has been obtained exclusively by PlayMichigan, was first reported by Detroit television station Fox 2. Davis has filed a complaint in Wayne County Circuit Court against BetMGM. Jacqueline Davis of Detroit alleged BetMGM representatives told her there was a glitch in an online roulette game she won big on, and as a result, they wouldn’t pay her out. A Michigan woman is claiming BetMGM Casino is refusing to pay her $3 million in winnings, and the online gambling industry will be watching what happens next.
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